ICYMI: Insight 2026 Conference Recap

We haven’t shared much about Insight 2026 (partly because you have kept us busy applying all the insights you received) but wanted to share a quick recap. 

First, the whole event was… well, different. We were in a high-rise office building in downtown KC, spread out over multiple spaces — which was an intentional reflection of what we wanted to do: give participants space to think, plan and collaborate.

Many clients know us for surveys but are surprised by everything else we do. So for the conference, we created a workbook to help better understand our services for both seasoned and new clients, as well as those we've never worked with before.

Check out the digital version here, and if you’re the type who likes to highlight, flag ideas and make notes, let us know and we’ll mail you a hard copy.

Because we get our best ideas from our clients, we included roundtables where our guests could share best practices and struggles and ideas. There was one problem with these sessions — they were too short. So we’re starting a virtual version of these sessions!  

We’re definitely biased, but we think our Insight 2026 video captured the event perfectly, so check it out. And thanks to the clients (those not in witness protection) who were willing to get on camera and give us a shout-out. You can find all the videos here (more to come) — but you’ll need to supply your own popcorn.