Deliver the right message, to the right audience, at the right time.

Keep conversations moving.

Design and Development

Boost your reach and engagement with our expert email marketing and communication services for targeted, visually compelling campaigns. Data-driven, targeted communication helps co-ops focus their message where it matters most. It improves engagement, builds credibility, and supports smoother change.
E-News

E-News

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Dynamic Campaigns

Dynamic Campaigns

Drive stronger engagement with dynamic follow-up emails that personalize content and guide members to the next step.

New Member Series

New Member Series

Target new members at the start to increase fiber penetration rates, app adoption, paperless billing and more with strategic marketing and communication.

Member Programs & Services

Member Programs & Services

Share updates on upcoming events, programs and services that support community involvement and education.

Operational Notices

Operational Notices

Deliver timely operational email updates to keep members informed about right-of-way clearing, planned outages, construction, and more.

Postcards & Print Services

Postcards & Print Services

Pair email updates with a printed piece to reach your entire membership when sharing important notices like tree trimming, maintenance, or fiber availability.

NPS Booster

NPS Booster

The NPS Booster Package helps you turn survey insights into measurable improvement. After an initial NPS survey, we create and send a targeted email communication series over 4–6 months based on key findings, then conduct a follow-up survey to measure impact and track your progress.

Here’s what our clients are saying

Hear from Derrick Redfearn, Chief Business Officer, Ozarks Electric Cooperative about working with Inside Information and its marketing and communications services.

  • "I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."
    JM
    Jennifer Meason
    CEO, Cotton Electric Cooperative

  • "We’ve had an excellent experience working with Inside Information as a trusted partner for South Central Arkansas Electric Cooperative. What stands out most is their deep cooperative-centric approach— they truly understand that while electric co-ops share a common mission to serve members, each co-op is unique and deserves individualized solutions. Inside Information is much more than a communications firm. They provide a wide range of customized solutions that help us better understand and serve our members, including member and employee surveys, member satisfaction research, analytics, targeted communications, and engagement tools tailored to our needs and goals. Their team acts like a seamless extension of our own staff — always responsive, thoughtful, and ready with smart, data-driven ideas that help us connect more meaningfully with our members and employees alike. They help us dig into the WHY behind the data and build strategies that actually move the needle, not just check a box. If your cooperative wants a partner that brings both strategic insight and a personal touch, I highly recommend Inside Information."
    CW
    Colby Wells
    CEO, South Central Arkansas Electric Cooperative

  • "Inside Information makes it easy for us to communicate efficiently with our members. They have a great team and staff that take our ideas and make them reality while also having a variety of resources to use as guides. We have exceptional open rates with Inside Information."
    LD
    Lindsey Dossey
    Communications & External Affairs, Cullman Electric Cooperative

  • "The communications and marketing staff at my cooperative loves working with Inside Information. As a small staff of 3 or 4, working with Inside gives us more manpower in handling e-mail marketing campaigns, surveys, mailers, and any other number of projects they work with us on. I highly recommend their services!"
    LT
    Laura Thornton
    Director of Communications, Pea River Electric Cooperative

  • "Inside Information truly feels like having another employee in my one-person department. They have saved my bacon more than once (this year in particular) by helping clean up mailing lists for time-sensitive projects, ensuring deadlines were met. I sincerely appreciate the services they provide to my co-op (and me) and highly recommend that others explore how Inside Information can support their organization. Their partnership is an invaluable tool that I utilize frequently to assist with communicating important information to targeted audiences within our co-op membership and with keeping a fingertip on member perceptions and satisfaction with the co-op. This information assists me when creating publication calendars, communications campaigns and when making decisions about where to place and purchase advertising. I couldn't be happier with this partnership."
    CC
    Candace Croft
    Communications & PR Coordinator, West Florida Electric Cooperative Association

  • "Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"
    DR
    Derrick Redfearn
    Vice President of Member Relations, Ozarks Electric Cooperative

  • "I have worked with Inside Information now for over five years, and to say that they are AMAZING would be an understatement! They are quick to respond to requests and offer creative solutions to whatever we throw at them. They quickly became more than just a vendor or business partner; they became like friends and family. I wouldn't be able to do what I do without their team and expertise!"
    AM
    Allyson Miller
    Executive Assistant / Human Resources, Grundy County REC

  • "They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"
    SBB
    Sarah Brooke Bishop
    Communications & Marketing Manager, North East Mississippi EPA