Deliver the right message, to the right audience, at the right time.

Keep conversations moving.

Design and Development

Boost your reach and engagement with our expert email marketing and communication services for targeted, visually compelling campaigns. Data-driven, targeted communication helps co-ops focus their message where it matters most. It improves engagement, builds credibility, and supports smoother change.
E-News

E-News

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Dynamic Campaigns

Dynamic Campaigns

Drive stronger engagement with dynamic follow-up emails that personalize content and guide members to the next step.

New Member Series

New Member Series

Target new members at the start to increase fiber penetration rates, app adoption, paperless billing and more with strategic marketing and communication.

Member Programs & Services

Member Programs & Services

Share updates on upcoming events, programs and services that support community involvement and education.

Operational Notices

Operational Notices

Deliver timely operational email updates to keep members informed about right-of-way clearing, planned outages, construction, and more.

Postcards & Print Services

Postcards & Print Services

Pair email updates with a printed piece to reach your entire membership when sharing important notices like tree trimming, maintenance, or fiber availability.

NPS Booster

NPS Booster

The NPS Booster Package helps you turn survey insights into measurable improvement. After an initial NPS survey, we create and send a targeted email communication series over 4–6 months based on key findings, then conduct a follow-up survey to measure impact and track your progress.

Here’s what our clients are saying

Hear from Derrick Redfearn, Chief Business Officer, Ozarks Electric Cooperative about working with Inside Information and its marketing and communications services.

  • "I’ve been working with the Inside Information team for almost three years. Besides being the sweetest group of people that genuinely care about your business goals, they’re creative and data-driven. If there’s a problem you’re trying to solve, they’re great at jumping in to help you find a solution. They’ve helped me with email campaigns, surveys, mailings, and strategy. I highly recommend working with this group for your business needs."
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    Sommer Poquette
    Marketing Director, PIE&G | PIE&G Connect

  • "We’ve had an excellent experience working with Inside Information as a trusted partner for South Central Arkansas Electric Cooperative. What stands out most is their deep cooperative-centric approach— they truly understand that while electric co-ops share a common mission to serve members, each co-op is unique and deserves individualized solutions. Inside Information is much more than a communications firm. They provide a wide range of customized solutions that help us better understand and serve our members, including member and employee surveys, member satisfaction research, analytics, targeted communications, and engagement tools tailored to our needs and goals. Their team acts like a seamless extension of our own staff — always responsive, thoughtful, and ready with smart, data-driven ideas that help us connect more meaningfully with our members and employees alike. They help us dig into the WHY behind the data and build strategies that actually move the needle, not just check a box. If your cooperative wants a partner that brings both strategic insight and a personal touch, I highly recommend Inside Information."
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    Colby Wells
    CEO, South Central Arkansas Electric Cooperative

  • "The communications and marketing staff at my cooperative loves working with Inside Information. As a small staff of 3 or 4, working with Inside gives us more manpower in handling e-mail marketing campaigns, surveys, mailers, and any other number of projects they work with us on. I highly recommend their services!"
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    Laura Thornton
    Director of Communications, Pea River Electric Cooperative

  • "Inside Information truly feels like having another employee in my one-person department. They have saved my bacon more than once (this year in particular) by helping clean up mailing lists for time-sensitive projects, ensuring deadlines were met. I sincerely appreciate the services they provide to my co-op (and me) and highly recommend that others explore how Inside Information can support their organization. Their partnership is an invaluable tool that I utilize frequently to assist with communicating important information to targeted audiences within our co-op membership and with keeping a fingertip on member perceptions and satisfaction with the co-op. This information assists me when creating publication calendars, communications campaigns and when making decisions about where to place and purchase advertising. I couldn't be happier with this partnership."
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    Candace Croft
    Communications & PR Coordinator, West Florida Electric Cooperative Association

  • "Whenever we are asked about how our co-op is able to successfully pull off our fiber internet marketing efforts, I always attribute it back to Inside Information. Their team is so helpful and has created with us a seamless process that allows us to continuously accomplish our goals. We absolutely would recommend working with them!"
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    Kacey Thelen
    Marketing Manager, HomeWorks Tri-County Electric Cooperative, Inc.

  • "Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."
    KT
    Kristen Thorne
    Director of Member Services, Southern Pine Electric

  • "I've been a client of Inside Information for several years. They provide top notch customer service and the data and insights they provide have been very beneficial as we have worked to develop areas we need to communicate more effectively with our members. I'd highly recommend them to anyone considering."
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    Chellie Phillips
    VP of Communications and Public Relations, Coweta-Fayette EMC

  • "I highly recommend Inside Information. Their team is an excellent partner with a strategic approach to marketing campaigns, website management, communications, and data analytics. They are absolute professionals that know the business inside and out."
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    Drew Schaeffer
    Strategy Manager , South Central Arkansas Electric Cooperative