Deliver the right message, to the right audience, at the right time.

Keep conversations moving.

Design and Development

Boost your reach and engagement with our expert email marketing and communication services for targeted, visually compelling campaigns. Data-driven, targeted communication helps co-ops focus their message where it matters most. It improves engagement, builds credibility, and supports smoother change.
E-News

E-News

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Dynamic Campaigns

Dynamic Campaigns

Drive stronger engagement with dynamic follow-up emails that personalize content and guide members to the next step.

New Member Series

New Member Series

Target new members at the start to increase fiber penetration rates, app adoption, paperless billing and more with strategic marketing and communication.

Member Programs & Services

Member Programs & Services

Share updates on upcoming events, programs and services that support community involvement and education.

Operational Notices

Operational Notices

Deliver timely operational email updates to keep members informed about right-of-way clearing, planned outages, construction, and more.

Postcards & Print Services

Postcards & Print Services

Pair email updates with a printed piece to reach your entire membership when sharing important notices like tree trimming, maintenance, or fiber availability.

NPS Booster

NPS Booster

The NPS Booster Package helps you turn survey insights into measurable improvement. After an initial NPS survey, we create and send a targeted email communication series over 4–6 months based on key findings, then conduct a follow-up survey to measure impact and track your progress.

Here’s what our clients are saying

Hear from Derrick Redfearn, Chief Business Officer, Ozarks Electric Cooperative about working with Inside Information and its marketing and communications services.

  • "Inside Information consistently takes my ideas and elevates them beyond what I imagined. They handle all the hard stuff, keep things moving smoothly, and genuinely care about the people they work with. I’m grateful not just for their talent, but for their heart as well."
    AN
    Amy Nix
    Member Services Representative, East Central Oklahoma Electric Cooperative, Inc.

  • "Whenever we are asked about how our co-op is able to successfully pull off our fiber internet marketing efforts, I always attribute it back to Inside Information. Their team is so helpful and has created with us a seamless process that allows us to continuously accomplish our goals. We absolutely would recommend working with them!"
    KT
    Kacey Thelen
    Marketing Manager, HomeWorks Tri-County Electric Cooperative, Inc.

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "I have worked with Inside Information now for over five years, and to say that they are AMAZING would be an understatement! They are quick to respond to requests and offer creative solutions to whatever we throw at them. They quickly became more than just a vendor or business partner; they became like friends and family. I wouldn't be able to do what I do without their team and expertise!"
    AM
    Allyson Miller
    Executive Assistant / Human Resources, Grundy County REC

  • "Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"
    AL
    April Lollar
    Director of Communications, Coast Electric & CoastConnect

  • "Inside Information's people are some of the most kind and helpful people. Their professionalism and attention to details make them an extreme asset to any business they help support."
    LH
    Laura Holycross
    Human Resources Coordinator, Barry Electric Cooperative

  • "I have had the opportunity to work with the team at Inside Information on several projects throughout the years. Their team is professional and great to work with. They bring ideas to the table and are there to help engage and inform our membership."
    AH
    Amy Howard
    Executive Assistant, Iowa Lakes Electric Cooperative

  • "We had a wonderful experience working with Inside Information. Their customer service was excellent, and their team was professional, responsive and helpful throughout our reader survey process. Professional service delivery from start to finish. We look forward to working with them again."
    JCC
    Jennifer Christman Cia
    Arkansas Living Editor, Arkansas Electric Cooperative Corp.