Deliver the right message, to the right audience, at the right time.

Keep conversations moving.

Design and Development

Boost your reach and engagement with our expert email marketing and communication services for targeted, visually compelling campaigns. Data-driven, targeted communication helps co-ops focus their message where it matters most. It improves engagement, builds credibility, and supports smoother change.
E-News

E-News

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Dynamic Campaigns

Dynamic Campaigns

Drive stronger engagement with dynamic follow-up emails that personalize content and guide members to the next step.

New Member Series

New Member Series

Target new members at the start to increase fiber penetration rates, app adoption, paperless billing and more with strategic marketing and communication.

Member Programs & Services

Member Programs & Services

Share updates on upcoming events, programs and services that support community involvement and education.

Operational Notices

Operational Notices

Deliver timely operational email updates to keep members informed about right-of-way clearing, planned outages, construction, and more.

Postcards & Print Services

Postcards & Print Services

Pair email updates with a printed piece to reach your entire membership when sharing important notices like tree trimming, maintenance, or fiber availability.

NPS Booster

NPS Booster

The NPS Booster Package helps you turn survey insights into measurable improvement. After an initial NPS survey, we create and send a targeted email communication series over 4–6 months based on key findings, then conduct a follow-up survey to measure impact and track your progress.

Here’s what our clients are saying

Hear from Derrick Redfearn, Chief Business Officer, Ozarks Electric Cooperative about working with Inside Information and its marketing and communications services.

  • "Inside Information has been a great partner throughout my career as a cooperative manager. They provide data and analysis that moves the needle on customer service. You cannot serve your members effectively without looking analytically at how they value you. Inside Information keeps us connected to what our members value."
    JB
    Jim Bagley
    CEO, United Electric Cooperative

  • "We have had a wonderful experience working with Inside Information. We partner with them on several initiatives, including our onboarding email communications for new members and an all-employee survey that provided valuable insight into employee satisfaction. Their work has been thoughtful, professional, and incredibly effective. What truly sets Inside Information apart, though, is the people. Julie and her team are some of the friendliest, kindest, and most compassionate professionals I’ve ever had the pleasure of working with. They take the time to listen, understand our goals, and make the entire process seamless and enjoyable. We’re grateful for their partnership and highly recommend them to any organization looking for both expertise and exceptional service."
    AM
    Amanda Mills
    Communication Manager, Dixie Electric and DE Fastlink

  • "Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"
    DR
    Derrick Redfearn
    Vice President of Member Relations, Ozarks Electric Cooperative

  • "Inside Information consistently takes my ideas and elevates them beyond what I imagined. They handle all the hard stuff, keep things moving smoothly, and genuinely care about the people they work with. I’m grateful not just for their talent, but for their heart as well."
    AN
    Amy Nix
    Member Services Representative, East Central Oklahoma Electric Cooperative, Inc.

  • "The team at Inside Information are very professional, responsive, and are great to work with! From marketing campaigns, to communication outreach, to data analytics, they provide a strategic approach to retain and attract membership. They are truly an extension to our marketing department and a great partner. I highly recommend them!"
    DB
    Derek Bradt
    Broadband Marketing & Sales Administrator, JCE CO-OP

  • "Julie, Keith and the entire team at Inside Information are absolutely incredible to work with. I would highly recommend them, especially if you work at a cooperative. What impressed us most was their ability to balance creativity with data-driven insight. Every campaign they developed was thoughtfully planned, aligned to our objectives and supported by analytics that helped us see exactly what was working."
    MG
    Marine Glisovic
    Manager of Corporate Communications, Arkansas Electric Cooperative Corp.

  • "We had a wonderful experience working with Inside Information. Their customer service was excellent, and their team was professional, responsive and helpful throughout our reader survey process. Professional service delivery from start to finish. We look forward to working with them again."
    JCC
    Jennifer Christman Cia
    Arkansas Living Editor, Arkansas Electric Cooperative Corp.

  • "Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"
    AL
    April Lollar
    Director of Communications, Coast Electric & CoastConnect