Deliver the right message, to the right audience, at the right time.

Keep conversations moving.

Design and Development

Boost your reach and engagement with our expert email marketing and communication services for targeted, visually compelling campaigns. Data-driven, targeted communication helps co-ops focus their message where it matters most. It improves engagement, builds credibility, and supports smoother change.
E-News

E-News

Establish regular communication with a monthly electronic newsletter to keep members informed and engaged.

Dynamic Campaigns

Dynamic Campaigns

Drive stronger engagement with dynamic follow-up emails that personalize content and guide members to the next step.

New Member Series

New Member Series

Target new members at the start to increase fiber penetration rates, app adoption, paperless billing and more with strategic marketing and communication.

Member Programs & Services

Member Programs & Services

Share updates on upcoming events, programs and services that support community involvement and education.

Operational Notices

Operational Notices

Deliver timely operational email updates to keep members informed about right-of-way clearing, planned outages, construction, and more.

Postcards & Print Services

Postcards & Print Services

Pair email updates with a printed piece to reach your entire membership when sharing important notices like tree trimming, maintenance, or fiber availability.

NPS Booster

NPS Booster

The NPS Booster Package helps you turn survey insights into measurable improvement. After an initial NPS survey, we create and send a targeted email communication series over 4–6 months based on key findings, then conduct a follow-up survey to measure impact and track your progress.

Here’s what our clients are saying

Hear from Derrick Redfearn, Chief Business Officer, Ozarks Electric Cooperative about working with Inside Information and its marketing and communications services.

  • "Inside Information makes it easy for us to communicate efficiently with our members. They have a great team and staff that take our ideas and make them reality while also having a variety of resources to use as guides. We have exceptional open rates with Inside Information."
    LD
    Lindsey Dossey
    Communications & External Affairs, Cullman Electric Cooperative

  • "Arkansas Valley Electric Cooperative has truly enjoyed working with Inside Information, and we value the partnership we’ve built with their team. From the very beginning, they’ve been easy to work with, responsive, and genuinely invested in helping us communicate better with both our members and our employees."
    BF
    Brandon Fisher
    Director of Technology and Communications, Arkansas Valley Electric Cooperative Corp.

  • "Inside Information has been great to work with since starting my position in marketing about two years ago. The team is always quick to respond, has creative ideas, and has pre-existing knowledge of the electrical cooperative world."
    SE
    Sabrina Estridge
    Marketing and Communications Specialist, Ouachita Electric Cooperative

  • "Working with Inside Information has been an outstanding experience. They are truly amazing to work with, always quick to offer their help and support. Regardless of the time or day, they have been available whenever I needed assistance. I highly recommend their services. Their service, support, and team are exceptional."
    LE
    Luke Ellenberger
    Member Services Manager, Presque Isle Electric & Gas Cooperative

  • "Julie, Keith and the entire team at Inside Information are absolutely incredible to work with. I would highly recommend them, especially if you work at a cooperative. What impressed us most was their ability to balance creativity with data-driven insight. Every campaign they developed was thoughtfully planned, aligned to our objectives and supported by analytics that helped us see exactly what was working."
    MG
    Marine Glisovic
    Manager of Corporate Communications, Arkansas Electric Cooperative Corp.

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "Great company for marketing tools, publications and satisfaction surveys! Their work history with electric cooperatives gives them a proven knowledge base to assist others. We have worked with them on journey mapping projects, improving satisfaction scores and a long list of marketing projects."
    AM
    April McDonald
    Director of Member Services, Great Lakes Energy

  • "I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."
    JM
    Jennifer Meason
    CEO, Cotton Electric Cooperative