Our Services

We offer tailored solutions to meet the diverse needs of cooperatives.  

Inside Information partners with you, as an extension of your staff, to provide invaluable insights into member preferences and industry trends to tailor marketing and communication strategies to resonate more effectively with your members, ultimately enhancing engagement and satisfaction.

Choose how you’d like to work with us — Subscription Package (most services included) or Project-Based Services.

  • Unlimited Email Design & Delivery
  • Unlimited Surveys
  • Data Analysis & Dashboard Reporting
★ Most Popular

Services

Subscription Package

One price, most services included.

  • Email platform included (no separate subscription)
  • Includes electric + fiber operations
  • 10+ core services included (see below)

Services

Project-Based Services

Perfect for one-off campaigns, surveys, or projects.

  • Flexible, one-time engagements
  • Ideal for campaigns, surveys, or custom builds
  • Fast turnaround with scoped pricing and clear deliverables

Included in the Subscription Package

All services are available for electric and fiber operations.
Surveys + Feedback

Surveys + Feedback

  • Annual Benchmarking Satisfaction Surveys
  • Data Gathering Surveys
  • Touchpoint Surveys with Dashboard Reporting
  • Net Promoter Score ® Surveys
Email + Campaigns

Email + Campaigns

  • Unlimited Email Campaigns (Design Included)
  • Email Series
  • Monthly E-News
  • Mass Email Platform
Data + Analytics

Data + Analytics

  • Data Analysis and Visualization
  • Data & List Management
  • Data Append / Enrichment
Print + Fulfillment

Print + Fulfillment

  • Print Project Coordination & Fulfillment
  • Print Communication Design

Want to see how the Subscription Package works for your cooperative?

Schedule a quick walkthrough and see examples of what other cooperatives are doing.

  • "I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."
    JM
    Jennifer Meason
    CEO, Cotton Electric Cooperative

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "Whenever we are asked about how our co-op is able to successfully pull off our fiber internet marketing efforts, I always attribute it back to Inside Information. Their team is so helpful and has created with us a seamless process that allows us to continuously accomplish our goals. We absolutely would recommend working with them!"
    KT
    Kacey Thelen
    Marketing Manager, HomeWorks Tri-County Electric Cooperative, Inc.

  • "We had a wonderful experience working with Inside Information. Their customer service was excellent, and their team was professional, responsive and helpful throughout our reader survey process. Professional service delivery from start to finish. We look forward to working with them again."
    JCC
    Jennifer Christman Cia
    Arkansas Living Editor, Arkansas Electric Cooperative Corp.

  • "We've used Inside Information for many years to conduct our member satisfaction survey, and they've always done outstanding work. In the past several years we partnered with Inside Info on all of our digital marketing and communications campaigns as well as internal surveys. Their entire team is great to work with. I know that our team benefits tremendously from their support, which means our members benefit as well."
    BL
    Brian Lacy
    Manager of Communications & External Affairs, Cullman Electric Cooperative

  • "Inside Information is a great company to work with! From quality customer service to great products, Inside Info is a go-to for me!"
    BAJ
    Barbara Aitken Jenkins
    Multimedia Coordinator at Arkansas, Arkansas Valley Electric Cooperative Corp.

  • "I would give Inside Info 10 stars if I could. For over four years, their team has felt like an extension of our own, kind, knowledgeable, patient, and genuinely invested in our success. They tackle every project with enthusiasm, creativity, and care, even last minute requests, always finding a way to make things happen. Inside Info makes clients feel valued, supported, and excited to try new ideas. I have nothing but gratitude and appreciation for this incredible team."
    KO
    Kasi Ostyn
    Communications Specialist, Great Lakes Energy

  • "Arkansas Valley Electric Cooperative has truly enjoyed working with Inside Information, and we value the partnership we’ve built with their team. From the very beginning, they’ve been easy to work with, responsive, and genuinely invested in helping us communicate better with both our members and our employees."
    BF
    Brandon Fisher
    Director of Technology and Communications, Arkansas Valley Electric Cooperative Corp.