Our Services

We offer tailored solutions to meet the diverse needs of cooperatives.  

Inside Information partners with you, as an extension of your staff, to provide invaluable insights into member preferences and industry trends to tailor marketing and communication strategies to resonate more effectively with your members, ultimately enhancing engagement and satisfaction.

Choose how you’d like to work with us — Subscription Package (most services included) or Project-Based Services.

  • Unlimited Email Design & Delivery
  • Unlimited Surveys
  • Data Analysis & Dashboard Reporting
★ Most Popular

Services

Subscription Package

One price, most services included.

  • Email platform included (no separate subscription)
  • Includes electric + fiber operations
  • 10+ core services included (see below)

Services

Project-Based Services

Perfect for one-off campaigns, surveys, or projects.

  • Flexible, one-time engagements
  • Ideal for campaigns, surveys, or custom builds
  • Fast turnaround with scoped pricing and clear deliverables

Included in the Subscription Package

All services are available for electric and fiber operations.
Surveys + Feedback

Surveys + Feedback

  • Annual Benchmarking Satisfaction Surveys
  • Data Gathering Surveys
  • Touchpoint Surveys with Dashboard Reporting
  • Net Promoter Score ® Surveys
Email + Campaigns

Email + Campaigns

  • Unlimited Email Campaigns (Design Included)
  • Email Series
  • Monthly E-News
  • Mass Email Platform
Data + Analytics

Data + Analytics

  • Data Analysis and Visualization
  • Data & List Management
  • Data Append / Enrichment
Print + Fulfillment

Print + Fulfillment

  • Print Project Coordination & Fulfillment
  • Print Communication Design

Want to see how the Subscription Package works for your cooperative?

Schedule a quick walkthrough and see examples of what other cooperatives are doing.

  • "Great people at inside-info. Always great to collaborate on projects with our electric co-op and fiber optic subsidiary. Highly recommend inside-info if you need member/employee surveys, website development, help w/ marketing/communication campaigns, and data-driven, easy-to-understand results."
    LM
    Larry Mattes
    Communication Specialist , Lake Region Electric Cooperative, Inc.

  • "Working with Inside Information has been a breath of fresh air for us at the statewide, and has opened up so many new doors for our co-ops in how they communicate with members. After one year of partnership with Inside Information, we’ve welcomed 18 co-ops onto the system and are thrilled by their results, thanks in large part to the level and quality of service we’ve received from the Inside Information team."
    SM
    Shelby Moore
    Communications Manager, Ohio Electric Cooperatives

  • "The team at Inside Information is great to work with! Everyone at Inside Information is professional and very responsive, and will always help you come up with solutions to meet your marketing and communications needs. We highly recommend Inside Information to help your business retain and attract customers and members!"
    GM
    Gene McCoy
    Marketing & Communications Coordinator, Co-Mo Connect

  • "I've been a client of Inside Information for several years. They provide top notch customer service and the data and insights they provide have been very beneficial as we have worked to develop areas we need to communicate more effectively with our members. I'd highly recommend them to anyone considering."
    CP
    Chellie Phillips
    VP of Communications and Public Relations, Coweta-Fayette EMC

  • "They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"
    SBB
    Sarah Brooke Bishop
    Communications & Marketing Manager, North East Mississippi EPA

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "Inside Information truly feels like having another employee in my one-person department. They have saved my bacon more than once (this year in particular) by helping clean up mailing lists for time-sensitive projects, ensuring deadlines were met. I sincerely appreciate the services they provide to my co-op (and me) and highly recommend that others explore how Inside Information can support their organization. Their partnership is an invaluable tool that I utilize frequently to assist with communicating important information to targeted audiences within our co-op membership and with keeping a fingertip on member perceptions and satisfaction with the co-op. This information assists me when creating publication calendars, communications campaigns and when making decisions about where to place and purchase advertising. I couldn't be happier with this partnership."
    CC
    Candace Croft
    Communications & PR Coordinator, West Florida Electric Cooperative Association

  • "The communications and marketing staff at my cooperative loves working with Inside Information. As a small staff of 3 or 4, working with Inside gives us more manpower in handling e-mail marketing campaigns, surveys, mailers, and any other number of projects they work with us on. I highly recommend their services!"
    LT
    Laura Thornton
    Director of Communications, Pea River Electric Cooperative