Power Co-op Member Satisfaction with Data-Driven Insights

"Inside Information consistently takes my ideas and elevates them beyond what I imagined. They handle all the hard stuff, keep things moving smoothly, and genuinely care about the people they work with. I’m grateful not just for their talent, but for their heart as well."

"Inside Information has been an outstanding partner for GoSEMO Fiber. They guided our team through the Net Promoter Score (NPS) survey process and helped us clearly understand and apply the feedback from our subscribers. "

"Whenever we are asked about how our co-op is able to successfully pull off our fiber internet marketing efforts, I always attribute it back to Inside Information. Their team is so helpful and has created with us a seamless process that allows us to continuously accomplish our goals. We absolutely would recommend working with them!"

"Inside Information is a great company to work with! From quality customer service to great products, Inside Info is a go-to for me!"

"Inside Information is a family oriented and owned business with high moral values and creative individuals working hard and having fun doing it. My experience is very positive and always hit the target for my business."

"I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."

"Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"

"Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"