Power Co-op Member Satisfaction with Data-Driven Insights

"I have worked with Inside Information now for over five years, and to say that they are AMAZING would be an understatement! They are quick to respond to requests and offer creative solutions to whatever we throw at them. They quickly became more than just a vendor or business partner; they became like friends and family. I wouldn't be able to do what I do without their team and expertise!"

"We have had a wonderful experience working with Inside Information. We partner with them on several initiatives, including our onboarding email communications for new members and an all-employee survey that provided valuable insight into employee satisfaction. Their work has been thoughtful, professional, and incredibly effective. What truly sets Inside Information apart, though, is the people. Julie and her team are some of the friendliest, kindest, and most compassionate professionals I’ve ever had the pleasure of working with. They take the time to listen, understand our goals, and make the entire process seamless and enjoyable. We’re grateful for their partnership and highly recommend them to any organization looking for both expertise and exceptional service."

"The team at Oklahoma Electric Cooperative couldn’t be happier with our partnership with Inside Information. They aren’t just a vendor; they truly act as an extension of our own staff. Their data-driven insights have been instrumental in helping us better understand our members and refine our communications. If you are an electric co-op looking for a partner that understands our unique industry and member-owner relationship, look no further."

"Such a great company with even better people! Inside Information is always helpful, easy to work with, and they listen to your ideas. We've partnered with them for many years through our electric cooperative and look forward to continuing that relationship for many more years to come!"

"Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."

"I have worked with Inside Information in numerous capacities over the years. They are great to work with on all types of projects. The team is very responsive, transparent and always has great ideas or can make my ideas a reality. I highly recommend Inside info!"

"Inside Information truly feels like having another employee in my one-person department. They have saved my bacon more than once (this year in particular) by helping clean up mailing lists for time-sensitive projects, ensuring deadlines were met. I sincerely appreciate the services they provide to my co-op (and me) and highly recommend that others explore how Inside Information can support their organization. Their partnership is an invaluable tool that I utilize frequently to assist with communicating important information to targeted audiences within our co-op membership and with keeping a fingertip on member perceptions and satisfaction with the co-op. This information assists me when creating publication calendars, communications campaigns and when making decisions about where to place and purchase advertising. I couldn't be happier with this partnership."

"Working with Inside Information has been an outstanding experience. They are truly amazing to work with, always quick to offer their help and support. Regardless of the time or day, they have been available whenever I needed assistance. I highly recommend their services. Their service, support, and team are exceptional."