Understanding your customers. Turning data into insights.
Connecting the right message to the right customer at the right time.
Measuring satisfaction, identifying opportunities and action plans
Providing customized digital solutions.
Our suite of solutions can help you successfully navigate your fiber venture.
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It’s that time of year when state legislatures are convening to consider a variety of policy proposals (queue the “I’m Just a Bill” song in your head). Whether or not your cooperative is facing immediate impact from legislation this session, it’s only a matter of time before a state, local or national issue will require action in your area.
Have you tried an all-member survey lately? With an all-member survey, you’ll have access to an entire database of information for relationship management to improve operations, target marketing and other communications. Your co-op can measure success as well as identify opportunities and potential issues.
We all know these are unprecedented times in the utility business. Problems are complex, and we can categorize our response to them in two groups: things we can’t control and things we can.
"If you want to increase engagement, level-up communications, and increase customer satisfaction, then you need to add Inside Information to your toolbox! Excellent organization to work with. They are leaders in the industry and wizards with data. Your ROI will exceed expectations!"
"Shenandoah Valley Electric Cooperative has worked with Inside Information for a number of years. They provide a quality service with clear and consistent communication to their customers. We appreciate everything they do to help us better understand and better serve our members!"
"Inside Information is a company that provides incredible value for folks like me. They are much more than a relief valve from my day-to-day work. Inside Information, from senior leadership to the newest team members, collaborate well with me and create top-notch collaterals, as well as provide project management functions. Love these folks!!!!"
"Inside Information is a company that provides incredible value for folks like me. They are much more than a relief valve from my day-to-day work. Inside Information, from senior leadership to the newest team members, collaborate well with me and create top-notch collaterals, as well as provide project management functions. Love these folks!!!!"
"Inside information fits a perfect need that we have giving our membership the means of sharing their needs with us. The information that is gathered is so valuable."
"Great value for any company wanting to communicate with their customers. Easy to work with and a true expert in their field. Would highly recommend."
"I have had the opportunity to work with the team at Inside Information on several projects throughout the years. Their team is professional and great to work with. They bring ideas to the table and are there to help engage and inform our membership."
"The team at Inside Information is great to work with! Everyone at Inside Information is professional and very responsive, and will always help you come up with solutions to meet your marketing and communications needs. We highly recommend Inside Information to help your business retain and attract customers and members!"
"We have used Inside Information for over 15 years. They do monthly surveys for us and they provide prompt and accurate results. They are our survey experts and also help with our marketing objectives. Let them help you! They provide a valuable service."
"The team at Inside Information are very professional, responsive, and are great to work with! From marketing campaigns, to communication outreach, to data analytics, they provide a strategic approach to retain and attract membership. They are truly an extension to our marketing department and a great partner. I highly recommend them!"