Power Co-op Member Satisfaction with Data-Driven Insights

"We have had a wonderful experience working with Inside Information. We partner with them on several initiatives, including our onboarding email communications for new members and an all-employee survey that provided valuable insight into employee satisfaction. Their work has been thoughtful, professional, and incredibly effective. What truly sets Inside Information apart, though, is the people. Julie and her team are some of the friendliest, kindest, and most compassionate professionals I’ve ever had the pleasure of working with. They take the time to listen, understand our goals, and make the entire process seamless and enjoyable. We’re grateful for their partnership and highly recommend them to any organization looking for both expertise and exceptional service."

"I've been a client of Inside Information for several years. They provide top notch customer service and the data and insights they provide have been very beneficial as we have worked to develop areas we need to communicate more effectively with our members. I'd highly recommend them to anyone considering."

"Inside Information's people are some of the most kind and helpful people. Their professionalism and attention to details make them an extreme asset to any business they help support."

"I have had the opportunity to work with the team at Inside Information on multiple projects over the years, and they have consistently been professional, responsive, and a pleasure to work with. Our electric cooperative has maintained an ongoing business relationship with Inside Information for several years, and due to their exceptional customer service and quality of work, we fully intend to continue that partnership for the foreseeable future. The team at Inside Information brings valuable ideas to the table and works collaboratively to help engage and inform our membership. From marketing campaigns and communication outreach to data analytics, they provide a strategic, well-rounded approach. Their staff has become more than a vendor; they are a seamless extension of our own team, providing dependable support across many aspects of our day-to-day operations. Inside Information is a trusted partner. I highly recommend them to any cooperative seeking a knowledgeable, proactive, and reliable communications partner."

"Great company for marketing tools, publications and satisfaction surveys! Their work history with electric cooperatives gives them a proven knowledge base to assist others. We have worked with them on journey mapping projects, improving satisfaction scores and a long list of marketing projects."

"The Inside Info team is so easy to work with and they do a great job of listening and hearing what we want and need and making it a reality!"

"The communications and marketing staff at my cooperative loves working with Inside Information. As a small staff of 3 or 4, working with Inside gives us more manpower in handling e-mail marketing campaigns, surveys, mailers, and any other number of projects they work with us on. I highly recommend their services!"

"Working with Inside Information has been an outstanding experience. They are truly amazing to work with, always quick to offer their help and support. Regardless of the time or day, they have been available whenever I needed assistance. I highly recommend their services. Their service, support, and team are exceptional."