Power Co-op Member Satisfaction with Data-Driven Insights

"We have used Inside Information for over 15 years. They do monthly surveys for us and they provide prompt and accurate results. They are our survey experts and also help with our marketing objectives. Let them help you! They provide a valuable service."

"We have had an excellent experience working with Inside Information on our survey projects. Their team is highly accommodating and consistently creative in developing effective, thoughtful survey solutions tailored to our needs. They are extremely responsive, professional, and reliable, delivering A-one work every time. Beyond the quality of their work, they are simply fun to work with—bringing a collaborative, positive energy that makes even complex projects run smoothly. We consider them a valued partner and would highly recommend them to any organization seeking high-quality survey and market research expertise."

"I would give Inside Info 10 stars if I could. For over four years, their team has felt like an extension of our own, kind, knowledgeable, patient, and genuinely invested in our success. They tackle every project with enthusiasm, creativity, and care, even last minute requests, always finding a way to make things happen. Inside Info makes clients feel valued, supported, and excited to try new ideas. I have nothing but gratitude and appreciation for this incredible team."

"Inside Information has been a great partner throughout my career as a cooperative manager. They provide data and analysis that moves the needle on customer service. You cannot serve your members effectively without looking analytically at how they value you. Inside Information keeps us connected to what our members value."

"We have had a wonderful experience working with Inside Information. We partner with them on several initiatives, including our onboarding email communications for new members and an all-employee survey that provided valuable insight into employee satisfaction. Their work has been thoughtful, professional, and incredibly effective. What truly sets Inside Information apart, though, is the people. Julie and her team are some of the friendliest, kindest, and most compassionate professionals I’ve ever had the pleasure of working with. They take the time to listen, understand our goals, and make the entire process seamless and enjoyable. We’re grateful for their partnership and highly recommend them to any organization looking for both expertise and exceptional service."

"They helped our electric cooperative create professional on-boarding emails for our electric and fiber companies. They are knowledge and care about your business being successful. We are pleased with the results!"

"Shenandoah Valley Electric Cooperative has worked with Inside Information for a number of years. They provide a quality service with clear and consistent communication to their customers. We appreciate everything they do to help us better understand and better serve our members!"

"I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."