Our Services

We offer tailored solutions to meet the diverse needs of cooperatives.  

Inside Information partners with you, as an extension of your staff, to provide invaluable insights into member preferences and industry trends to tailor marketing and communication strategies to resonate more effectively with your members, ultimately enhancing engagement and satisfaction.

Choose how you’d like to work with us — Subscription Package (most services included) or Project-Based Services.

  • Unlimited Email Design & Delivery
  • Unlimited Surveys
  • Data Analysis & Dashboard Reporting
★ Most Popular

Services

Subscription Package

One price, most services included.

  • Email platform included (no separate subscription)
  • Includes electric + fiber operations
  • 10+ core services included (see below)

Services

Project-Based Services

Perfect for one-off campaigns, surveys, or projects.

  • Flexible, one-time engagements
  • Ideal for campaigns, surveys, or custom builds
  • Fast turnaround with scoped pricing and clear deliverables

Included in the Subscription Package

All services are available for electric and fiber operations.
Surveys + Feedback

Surveys + Feedback

  • Annual Benchmarking Satisfaction Surveys
  • Data Gathering Surveys
  • Touchpoint Surveys with Dashboard Reporting
  • Net Promoter Score ® Surveys
Email + Campaigns

Email + Campaigns

  • Unlimited Email Campaigns (Design Included)
  • Email Series
  • Monthly E-News
  • Mass Email Platform
Data + Analytics

Data + Analytics

  • Data Analysis and Visualization
  • Data & List Management
  • Data Append / Enrichment
Print + Fulfillment

Print + Fulfillment

  • Print Project Coordination & Fulfillment
  • Print Communication Design

Want to see how the Subscription Package works for your cooperative?

Schedule a quick walkthrough and see examples of what other cooperatives are doing.

  • "We've used Inside Information for many years to conduct our member satisfaction survey, and they've always done outstanding work. In the past several years we partnered with Inside Info on all of our digital marketing and communications campaigns as well as internal surveys. Their entire team is great to work with. I know that our team benefits tremendously from their support, which means our members benefit as well."
    BL
    Brian Lacy
    Manager of Communications & External Affairs, Cullman Electric Cooperative

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "I highly recommend Inside Information. Their team is an excellent partner with a strategic approach to marketing campaigns, website management, communications, and data analytics. They are absolute professionals that know the business inside and out."
    DS
    Drew Schaeffer
    Strategy Manager , South Central Arkansas Electric Cooperative

  • "I have worked with Inside Information in numerous capacities over the years. They are great to work with on all types of projects. The team is very responsive, transparent and always has great ideas or can make my ideas a reality. I highly recommend Inside info!"
    AH
    Anna Howton
    Communications and Marketing Manager, Woodruff Electric Coop

  • "Arkansas Valley Electric Cooperative has truly enjoyed working with Inside Information, and we value the partnership we’ve built with their team. From the very beginning, they’ve been easy to work with, responsive, and genuinely invested in helping us communicate better with both our members and our employees."
    BF
    Brandon Fisher
    Director of Technology and Communications, Arkansas Valley Electric Cooperative Corp.

  • "Inside Information is a family oriented and owned business with high moral values and creative individuals working hard and having fun doing it. My experience is very positive and always hit the target for my business."
    Sr. Consultant, Heads Up Plant Protectants

  • "We have used Inside Information for over 15 years. They do monthly surveys for us and they provide prompt and accurate results. They are our survey experts and also help with our marketing objectives. Let them help you! They provide a valuable service."
    ML
    Marty Lasure
    VP of Communications and Member Services, Bartholomew County REMC

  • "Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"
    AL
    April Lollar
    Director of Communications, Coast Electric & CoastConnect