November 21, 2019 by Patrick Lane, Web Solutions Manager
Years ago, when the Americans with Disabilities Act (ADA) website compliance started making headlines, I remember wanting to gauge other commercial and government sites’ compliance status.
What I discovered was staggering. Every website I checked had obvious issues, including the U.S. Department of Health and Human Services (HHS) website – the very agency responsible for ADA compliance – was non-compliant!
Whether or not the government follows its own guidelines, businesses are taking accessibility seriously. For cooperatives, serving members is a priority, and ensuring all have access to information they need is imperative.
But beyond good customer service for those with accessibility issues, businesses are starting to seriously question legal liability of compliance after the recent Supreme Court denial of Domino's petition regarding website accessibility.
So, where do you begin the journey to ensuring your cooperative meets the government’s guidelines? Here are 5 steps that can help you move in the right direction.
The most common issues are:
a. Alternative text on images is missing
b. Not enough color contrast between foreground text color and background color
c. Keyboard access and visual indicators not available
d. Vague or meaningless link and button text
e. Text resizing not legible
ADA compliance is like dieting; it must become a "way of life" to keep you successful. Showing good faith that your organization is working toward compliance is important, and remember that you're not alone! Inside Information is here to help you get started and stay on the right path for website ADA compliance.
There are many accessibility checking tools and services available online. WAVE is being used on www.HHS.gov in the screenshot above. It is also an included service for Inside Information website clients.
Dive Deeper: Recommended Articles and Related Links
|Information and Technical Assistance on the Americans with Disabilities Act|
|U.S. Department of Health & Human Services|
|Supreme Court hands victory to blind man who sued Domino’s over site accessibility|
|HHS Section 508 Guidelines|
|WAVE Web Accessibility Evaluation Tool|
|Mattel releases first deck of UNO in Braille|