Our Services

We offer tailored solutions to meet the diverse needs of cooperatives.  

Inside Information partners with you, as an extension of your staff, to provide invaluable insights into member preferences and industry trends to tailor marketing and communication strategies to resonate more effectively with your members, ultimately enhancing engagement and satisfaction.

Choose how you’d like to work with us — Subscription Package (most services included) or Project-Based Services.

  • Unlimited Email Design & Delivery
  • Unlimited Surveys
  • Data Analysis & Dashboard Reporting
★ Most Popular

Services

Subscription Package

One price, most services included.

  • Email platform included (no separate subscription)
  • Includes electric + fiber operations
  • 10+ core services included (see below)

Services

Project-Based Services

Perfect for one-off campaigns, surveys, or projects.

  • Flexible, one-time engagements
  • Ideal for campaigns, surveys, or custom builds
  • Fast turnaround with scoped pricing and clear deliverables

Included in the Subscription Package

All services are available for electric and fiber operations.
Surveys + Feedback

Surveys + Feedback

  • Annual Benchmarking Satisfaction Surveys
  • Data Gathering Surveys
  • Touchpoint Surveys with Dashboard Reporting
  • Net Promoter Score ® Surveys
Email + Campaigns

Email + Campaigns

  • Unlimited Email Campaigns (Design Included)
  • Email Series
  • Monthly E-News
  • Mass Email Platform
Data + Analytics

Data + Analytics

  • Data Analysis and Visualization
  • Data & List Management
  • Data Append / Enrichment
Print + Fulfillment

Print + Fulfillment

  • Print Project Coordination & Fulfillment
  • Print Communication Design

Want to see how the Subscription Package works for your cooperative?

Schedule a quick walkthrough and see examples of what other cooperatives are doing.

  • "Inside Information is a family oriented and owned business with high moral values and creative individuals working hard and having fun doing it. My experience is very positive and always hit the target for my business."
    Sr. Consultant, Heads Up Plant Protectants

  • "I've had the privilege of working with Inside Information, Inc. for several years. Their survey tools, insight and support have been very helpful to us as we work to continually improve communication and service for the members we serve."
    JM
    Jennifer Meason
    CEO, Cotton Electric Cooperative

  • "Inside Information has been great at helping us create points of member contact we were not able to do on our own. Then, we are able to analyze the data received from our members in a dashboard format to make informed decisions for our business and the improvements needed in serving our members. Most importantly, Inside Information offers a supportive partnership always willing to assist with the next project or be flexible enough to make changes to current projects."
    KT
    Kristen Thorne
    Director of Member Services, Southern Pine Electric

  • "Inside Information truly feels like having another employee in my one-person department. They have saved my bacon more than once (this year in particular) by helping clean up mailing lists for time-sensitive projects, ensuring deadlines were met. I sincerely appreciate the services they provide to my co-op (and me) and highly recommend that others explore how Inside Information can support their organization. Their partnership is an invaluable tool that I utilize frequently to assist with communicating important information to targeted audiences within our co-op membership and with keeping a fingertip on member perceptions and satisfaction with the co-op. This information assists me when creating publication calendars, communications campaigns and when making decisions about where to place and purchase advertising. I couldn't be happier with this partnership."
    CC
    Candace Croft
    Communications & PR Coordinator, West Florida Electric Cooperative Association

  • "Inside Information is a great company to work with! Whether we have a project planned months in advance or need help with an urgent message, their team is always responsive and accommodating. Their creativity, strong use of data and history, and ability to clearly summarize both new and ongoing projects make the process seamless. They consistently deliver results, and we value their partnership."
    JH
    Jill Hannasch
    Director of Communications, Raccoon Valley Electric Cooperative

  • "The Perfect Partner for Electric Cooperatives. I cannot say enough good things about the team at Inside Information. In an industry as unique as ours, it is rare to find a partner who truly understands the heart and soul of the electric cooperative community. They are far more than just a vendor; they are a compassionate extension of our own family. Their competence is unmatched; whether it’s deep-dive data analytics, member satisfaction research, or strategic communication, they really know their stuff. But what truly sets them apart is how much they care. You can tell that their mission is aligned with ours: to serve members better. They approach every project not just with professional expertise, but with a genuine desire to help us succeed. If you are looking for a team that combines high-level technical skill with a caring, human touch, Inside Information is it. They make the complex world of data and engagement feel personal and manageable. Highly recommended for any co-op looking to elevate their member service."
    MC
    Mark Cook
    Broadband Manager, Cumberland Electric Membership Corporation

  • "Inside Information has been great to work with since starting my position in marketing about two years ago. The team is always quick to respond, has creative ideas, and has pre-existing knowledge of the electrical cooperative world."
    SE
    Sabrina Estridge
    Marketing and Communications Specialist, Ouachita Electric Cooperative

  • "Great people at inside-info. Always great to collaborate on projects with our electric co-op and fiber optic subsidiary. Highly recommend inside-info if you need member/employee surveys, website development, help w/ marketing/communication campaigns, and data-driven, easy-to-understand results."
    LM
    Larry Mattes
    Communication Specialist , Lake Region Electric Cooperative, Inc.