Our Services

We offer tailored solutions to meet the diverse needs of cooperatives.  

Inside Information partners with you, as an extension of your staff, to provide invaluable insights into member preferences and industry trends to tailor marketing and communication strategies to resonate more effectively with your members, ultimately enhancing engagement and satisfaction.

Choose how you’d like to work with us — Subscription Package (most services included) or Project-Based Services.

  • Unlimited Email Design & Delivery
  • Unlimited Surveys
  • Data Analysis & Dashboard Reporting
★ Most Popular

Services

Subscription Package

One price, most services included.

  • Email platform included (no separate subscription)
  • Includes electric + fiber operations
  • 10+ core services included (see below)

Services

Project-Based Services

Perfect for one-off campaigns, surveys, or projects.

  • Flexible, one-time engagements
  • Ideal for campaigns, surveys, or custom builds
  • Fast turnaround with scoped pricing and clear deliverables

Included in the Subscription Package

All services are available for electric and fiber operations.
Surveys + Feedback

Surveys + Feedback

  • Annual Benchmarking Satisfaction Surveys
  • Data Gathering Surveys
  • Touchpoint Surveys with Dashboard Reporting
  • Net Promoter Score ® Surveys
Email + Campaigns

Email + Campaigns

  • Unlimited Email Campaigns (Design Included)
  • Email Series
  • Monthly E-News
  • Mass Email Platform
Data + Analytics

Data + Analytics

  • Data Analysis and Visualization
  • Data & List Management
  • Data Append / Enrichment
Print + Fulfillment

Print + Fulfillment

  • Print Project Coordination & Fulfillment
  • Print Communication Design

Want to see how the Subscription Package works for your cooperative?

Schedule a quick walkthrough and see examples of what other cooperatives are doing.

  • "Great value for any company wanting to communicate with their customers. Easy to work with and a true expert in their field. Would highly recommend."
    BA
    Brett Abplanalp
    CEO/President, Decatur County REMC

  • "I have had the opportunity to work with the team at Inside Information on several projects throughout the years. Their team is professional and great to work with. They bring ideas to the table and are there to help engage and inform our membership."
    AH
    Amy Howard
    Executive Assistant, Iowa Lakes Electric Cooperative

  • "Inside Information has been great to work with since starting my position in marketing about two years ago. The team is always quick to respond, has creative ideas, and has pre-existing knowledge of the electrical cooperative world."
    SE
    Sabrina Estridge
    Marketing and Communications Specialist, Ouachita Electric Cooperative

  • "Working with Inside Information has been an outstanding experience. They are truly amazing to work with, always quick to offer their help and support. Regardless of the time or day, they have been available whenever I needed assistance. I highly recommend their services. Their service, support, and team are exceptional."
    LE
    Luke Ellenberger
    Member Services Manager, Presque Isle Electric & Gas Cooperative

  • "Coast Electric has had a great experience working with the Inside Information team on our new member email series. It has given us a tool to communicate important information to new members throughout their first year of service without having to constantly keep up with the databases, timing of emails, etc. The email series not only provides information members need - billing information, outage reporting, etc. - it gives us the opportunity to educate members about the cooperative difference. Once we set up the systems with Inside Information to get the data they needed, it has been an easy process for us. We highly recommend working with Keith and his team!"
    AL
    April Lollar
    Director of Communications, Coast Electric & CoastConnect

  • "Inside Information has been a trusted partner for our cooperative, providing thoughtful guidance and reliable insights we can count on. Their team is easy to work with, responsive, and genuinely understands the needs of co-ops. We’re grateful for the partnership"
    DR
    Derrick Redfearn
    Vice President of Member Relations, Ozarks Electric Cooperative

  • "Arkansas Valley Electric Cooperative has truly enjoyed working with Inside Information, and we value the partnership we’ve built with their team. From the very beginning, they’ve been easy to work with, responsive, and genuinely invested in helping us communicate better with both our members and our employees."
    BF
    Brandon Fisher
    Director of Technology and Communications, Arkansas Valley Electric Cooperative Corp.

  • "We've used Inside Information for many years to conduct our member satisfaction survey, and they've always done outstanding work. In the past several years we partnered with Inside Info on all of our digital marketing and communications campaigns as well as internal surveys. Their entire team is great to work with. I know that our team benefits tremendously from their support, which means our members benefit as well."
    BL
    Brian Lacy
    Manager of Communications & External Affairs, Cullman Electric Cooperative